About me
1. Who is Handyman Sam?
I am dedicated to providing a rapid, reliable and affordable on-site maintenance service, to homes and businesses. I believe in treating all customers fairly. When dealing with us you will be treated with respect and understanding, we do not judge or make demands.
Customer service is at the centre of everything we do, aiming to provide a fast and friendly service, and ensuring we are always there when you need us. I wear branded uniform and carry ID, I’m clean and tidy, wearing overshoes, and use dust sheets and I always clean up after my work.
2. What can you do?
I can pretty much do any job you can think of but focus on smaller works such as minor repairs and odd jobs.
I am prepared to deal with the small repairs that most other companies aren’t or if they are, charge way too much.
I am unable to take on larger building jobs but, if you have a specific project in mind please call me, I may be able to help.
3. What I don’t do?
I do not install whole kitchens and there are also some specialised services that I don’t do like appliance and electrical repairs.
4. How much do you charge?
I charge by the hour for work.
For most tasks, I will give a fixed price quote.
There is no charge in the unlikely event I can’t do your job.
I recommend that any materials you want us to fit are available before I arrive. This will save you money.
If you need me to collect or supply parts then I’ll happily do this but will charge for my time and mileage.
5. Do you carry the right tools?
I carry normal tools and simple materials like screws, fixings and glue.
There is a very modest charge for any extra materials used and I’ll always tell you what that will be.
Please let me know an outline of what you want doing so I can bring any additional equipment and materials.
6. Are you trained?
Yes, unlike some other companies I am fully trained in the jobs I do therefore I do not subcontract work to any other company or individual.
When using Handyman Sam you get peace of mind that you are getting the job done correctly, with the right products and to a high industry standard.
7. Are you insured?
Yes, I carry Public Liability Insurance to a million pounds.
8. How quickly can I come to see you?
Most of the work I do is booked a few days in advance although I can often squeeze jobs in on the same day as they are booked, so it is worth calling just to check availability.
9. How can I pay you?
I expect to be paid once the job is completed your satisfaction.
I accept cash, debit card also bank transfers where receipts will be provided.
10. Will I have to wait in all day for a call?
No – I give specific one-hour slots in which I aim to arrive. I am nearly always bang on time, but sometimes (particularly towards the end of the day) I might be a little late.
I will always call you well in advance to let you know any revised estimated arrival time and when I am on my way.
11. What areas do you cover?
Totnes, Dartington, Harberton, Dartmouth, Ashburton, Buckfastleigh, Bovey Tracey, Chudleigh, Moretonhampstead, Lustleigh, Princetown, Staverton, South Brent, Ipplepen, Paignton, Newton Abbot, Torquay, Dartmoor and surrounding areas.
12. Is your work guaranteed?
Yes, You can relax knowing I guarantee my workmanship.
All work carried out comes with a 6 month Guarantee.
If there is a problem with the work done or with a product, just give me a call and I’ll come back out to make it right.
