Terms and Conditions
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Terms and Conditions
STANDARD SET OF FAIR AND REASONABLE CONDITIONS BETWEEN HANDYMAN SAM AND OUR CUSTOMERS
1. Price
a. The price quoted is based on current costs of equipment, materials and labour.
b. The Estimate will remain valid for 30 days from the date stated and can be accepted anytime.
c. The estimate is based on the work being done during normal working hours of 08:00Hrs and 17:00Hrs.
d. Any additional work or variation shall be charged on a time and materials basis or be subject to a separate estimate.
2. Terms of Payment
Payment will be due in full on the day, upon completion of the works by card, BACs or cash , please note, Handyman Sam does not accept Cheques.
Prior to any large contracts we require a 25% deposit prior to work starting.
Should failure to pay on day of completion a surcharge will apply of £20 per day to total invoice amount.
3. Completion
Handyman Sam shall make every endeavour to carry out the work within the period stipulated or within a reasonable time but we shall not be held responsible for any delay, loss or damage arising out of any cause beyond his control for example sickness, weather or force majeure.
Due to changes in design or modifications by the manufacturers or through lack of availability then Handyman Sam may not be able to supply the equipment originally specified. In such event he shall be regarded as satisfactorily completing the contract if he supplies, with the agreement of the customer, a satisfactorily and reasonable alternative item and the price adjusted accordingly.
4. Ownership of Materials
All materials, appliances and fitments and other goods shall remain the property of Handyman Sam until all accounts have been settled in full.
Failure to pay may result in materials being removed.
Handyman Sam will not be liable to any damage caused by the removal of said materials.
5. Risk
Handyman Sam shall be responsible for equipment, materials and labour supplied by him during the course of the work, but shall not be liable to replace the equipment already installed or re-do work already carried out by him which may have been destroyed, damaged or stolen in circumstances where he is not at fault.
6. General Guarantee
Handyman Sam guarantees that all goods and materials supplied by him, if ordered by description and/or specification, shall correspond to that description.
Handyman Sam guarantees that all materials supplied by him will be merchantable quality and reasonably fit for the particular purpose for which they are purchased.
Handyman Sam will make good defects due to bad workmanship and replace any defective materials or goods supplied provided that any defects are brought to the notice within six months of completion of the work. This guarantee does not extend to: (a) Any loss or damage or indirect nor any work entailed due to the apparatus being put into operation by the customer or at this request before it is handed over for beneficial use (b) Any consequential loss or damage caused directly or indirectly by any articles or materials not installed by him except in case of negligence or breach of contract. (c) Our general guarantee does not cover for emergency calls unless the defect is causing damage.
If any items such as televisions, units, mirrors etc., come loose from the wall while under warranty and the cause to the item coming loose is found to be defective plaster work, misuse or similar, Handyman Sam warranty will not apply and costs incurred will be charged out at normal rates.
7. General Conditions
Handyman Sam shall take ever care during the carrying out of the works, but the estimate does not include renewing flooring or accidental redecoration subsequent on upon the proper execution of the work. In particular the customer shall remove or be responsible for all floor coverings including carpets and lino. Unless otherwise agreed Handyman Sam shall lift and relay softwood tongued and grooved flooring as necessary, if flooring requires to be replaced there will be an extra cost supplied for this. It is not always possible to avoid minor damage but he will make every effort to keep this to a minimum. He shall not be responsible for lifting and relaying hardwood flooring or panelling.
Handyman Sam will not be responsible for any damage to carpets, floor coverings etc., during any lifting or re-fitting. He will endeavour to leave areas clean and tidy but will not take responsibility for any incurred additional cleaning costs. When estimating/quoting for the work Handyman Sam will endeavour to provide a cost for the proposed works however will not be held responsible for any omissions, especially any as a result of work which were not visible at the time of his visit.
